Need help with a proposal, invoice, active campaign or completed project? Contact Magic Circle Media LLC and include enough information for us to locate your engagement.
Support channels
Email: milan.adrian@magicccirclemedia.us
Telephone: +1 302 491 0925
Mail: 149 Waltham G, West Palm Beach, FL 33417
Response time
We normally acknowledge legitimate requests within one to two business days. Requests involving vendors, advertising platforms, payment processors or detailed account research may require additional time.
What to include
- Your name and company
- Invoice or proposal number
- Campaign or service name
- A concise description of the issue
- Relevant dates and non-sensitive supporting records
Billing support
For a duplicate or incorrect charge, include the transaction date, amount and invoice number. Never email a complete card number, password, bank login or government identification number.
Project support
For an active engagement, use the project communication channel whenever possible. Urgent requests are prioritized according to project scope, team availability, platform constraints and the signed agreement.
Complaints
Please describe the expected resolution. We will review the written scope, approvals, delivered work, messages and payment records and respond in good faith. Refund requests are handled under our Refund & Cancellation Policy.
Business information
Legal name: Magic Circle Media LLC
Address: 149 Waltham G, West Palm Beach, FL 33417
Service type: Public relations and marketing services